Early conciliation

If you want to make an employment tribunal claim

Please do not include any personal information, for example email address or phone number. Unfortunately we cannot respond to individual requests for information. If you need help, call our helpline on 0300 123 1190

Before you make an employment tribunal claim, it’s a good idea to try to resolve your workplace problem (‘dispute’) by:

You do not need to do this to make an employment tribunal claim, but it could help you. This is because:

  • you may resolve your dispute informally so you no longer need to make a claim
  • it could affect how much compensation you’re awarded if you do make an employment tribunal claim

If you raise the problem with your employer first, the time limits to make an employment tribunal claim do not change.

Tell Acas first before making a claim

You must tell Acas first before making a claim to an employment tribunal about a workplace dispute. 

When you tell us you want to make a claim to an employment tribunal you’re 'the claimant'. 

The other person in the dispute who will respond to the claim, for example your employer, is 'the respondent'.   

When you tell us you want to make a claim, we’ll offer you 'early conciliation'. This is when we talk to both you and the respondent about your dispute. It gives you the chance to come to an agreement without having to go to tribunal. 

Acas is not part of the tribunal service and we will not discuss any matter with the tribunal.  

The benefits of using early conciliation are:  

  • it’s free 
  • it’s confidential  
  • it’s quicker than going to tribunal 
  • it’s easier – there’s a lot of paperwork to prepare for a tribunal 
  • it's voluntary – you or the respondent can refuse talks
  • you can agree outcomes – including outcomes that you cannot get from a tribunal, for example a job reference 

During early conciliation, if you agree, we’ll contact the respondent. Our conversations are confidential and you decide what we can and cannot share with them. 

For notifications received before 1 December 2020, talks take place over the phone for up to one month. That period can be extended by 2 weeks if you’re close to an agreement.  

For notifications received on or after 1 December 2020, talks can take place over the phone for up to 6 weeks.

Tell Acas you intend to make an employment tribunal claim.

Most of the time you must tell us you intend to make a tribunal claim. You do not need to tell us if you’re part of a group claim or if the respondent has already contacted us to ask for early conciliation.   

 

Early conciliation
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Please do not include any personal information, for example email address or phone number. Unfortunately we cannot respond to individual requests for information. If you need help, call our helpline on 0300 123 1190