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Dispute resolution

Acas provides services to help workers and employers resolve work disputes.

We also provide advice on:

  • raising and dealing with problems at work
  • discipline and grievance
  • employment tribunals

Find all our advice on conflict and resolution

Our dispute resolution services

Mediation support

Acas can advise employers on setting up a mediation scheme, provide external mediators and train staff in mediation.

Collective conciliation

Talks to help a group of employees and their employer reach an agreement.

Arbitration

A third party makes a decision on a dispute to help both sides reach an agreement.

Early conciliation

If you notify Acas about an employment tribunal claim, Acas can hold talks to try and reach a legal agreement.

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