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Help for small firms

Managing discipline - Investigation to possible dismissal: A guide

Managing discipline - Handling an appeal against a decision

  • The employee can appeal against a disciplinary decision on both conduct and performance matters, but must do so in writing. They need to set out grounds for appeal within five working days.
  • The appeal should be heard without delay and, where possible, by a manager preferably more senior and not previously involved in the case. Again, this is not always possible in a small business, so the same manager or owner may have to hear the appeal, but they must be objective.
  • Write to the employee to tell them the outcome of the appeal and how the decision was reached. Examples of all the letters for all stages of the formal disciplinary process are available from our Disciplining staff useful forms section.
  • Keep a confidential written record of disciplinary cases.
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