Flexible working | Acas

Flexible working arrangements can be used to change when, where or how an employee works.

Important: The law and Acas Code of Practice on flexible working requests changed on 6 April 2024. Our latest advice, templates and training explain how to follow the new law and Acas Code.

Advice

Statutory flexible working requests

What flexible working is. The steps for employees and employers to agree flexible working arrangements.

Acas Code of Practice on requests for flexible working

The minimum standard of fairness that workplaces should follow.

Working from home and hybrid working

Advice on introducing, requesting and managing working from home and hybrid working.

Templates

Free flexible working templates for employees and employers.

Flexible working policy

Template for employers to create a flexible working policy.

Request letter

Template for employees to make a flexible working request.

Request acknowledgement letter

Template for employers to acknowledge an employee's request and tell them the next steps.

Request outcome letter

Template for an employer to confirm their decision to an employee.

Training

Email address

Please tell us why the information did not help

Select the statement you most agree with:

I do not understand the information

I cannot find the information I'm looking for

I cannot work out what to do next

Other

Tell us more about your answer

Please do not include any personal information, for example email address or phone number. Unfortunately we cannot respond to individual requests for information. If you need help, contact our helpline on 0300 123 1100