Creating or updating a policy
As an employer, you should create a policy for working from home or hybrid working. A policy can help you to consider requests and explain the process to your employees.
You should also:
- update any related policies or procedures
- regularly review your policies and check if they can be improved
- consult your employees and their representatives
- check whether you need to make changes to employment contracts
Many people have been temporarily working from home during the coronavirus (COVID-19) pandemic. You might be considering making these arrangements more formal. A policy can help you do this.
What a policy is
A policy is a document that:
- outlines how things work
- sets flexible limits
This allows managers and employees to discuss and agree specific arrangements.
For example, Sal's employer has a hybrid working policy that says employees can usually work remotely up to 3 days per week. Sal wants to work from home 4 days a week.
Sal discusses it with their line manager who explains the policy. Their line manager agrees they can work from home every Monday, Tuesday and Wednesday. They both agree to review how it works.
Outlining how things work
You should explain how someone can request working from home or hybrid working, and how you will respond.
You should include in your policy how to introduce, set up and support an employee.
Setting flexible limits
A policy should say what types of working from home or hybrid working are available in your organisation.
It should also say how:
- roles will be assessed
- you will consider employee needs
- decisions will be made
Review and consultation
You might need to review things because of changes in:
- rules around the COVID-19 pandemic
- the needs of the organisation
You might also be reviewing the outcome of a trial period.
You should regularly review your policies and consult your employees and their representatives. Discuss how things are going and if any changes could be made.
Making changes to employment contracts
When you're creating or updating a policy, you should check whether you'll need to make a change to employment contracts.
Things to check in a contract include:
- where it says employees work
- what hours employees work
- how employees will be managed
If you do not need to change an employment contract
If you do not need to change a contract, you should agree any arrangements with staff and put in writing what's been agreed.