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Evaluation of Acas services

We commission regular independent evaluations of Acas's advisory and dispute resolution services and our impact on the British economy.

Economic impact of Acas services

Independent evaluation of the economic benefits of Acas services on the economy in the 2018 to 2019 financial year.

 

8 September 2020

Acas workplace training evaluation

Independent evaluation of Acas workplace training provided between October 2018 and December 2019.

 

8 September 2020

Acas individual conciliation evaluation

An independent evaluation of Acas early conciliation cases and conciliation in employment tribunal applications.

 

8 September 2020

Acas helpline evaluation

Independent evaluation of the helpline performance, caller satisfaction and opinions.

 

3 April 2020

Past evaluations

  • Acas digital advice evaluation 2018 (PDF, 732KB, 61 pages)
  • Evaluation of Acas advisory projects 2017 (PDF, 868KB, 57 pages)
  • Evaluation of the impact of Acas open access training 2016 (PDF, 2.5MB, 80 pages)
  • Acas collective conciliation service evaluation 2016 (PDF, 1MB, 71 pages)

See all our past evaluations on our previous website.

Contact our research team

For more information about Acas evaluations, email research@acas.org.uk.

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