Independent evaluations of Acas digital advice.
Documents
HTML
Published 23 November 2021
User research findings from a survey carried out between April and July 2021.
PDF, 732 KB
61 pages
User research findings from a survey carried out between March and April 2018. Published December 2018.
Details
Findings from independent evaluations of Acas digital advice by IFF Research in 2021 and 2018 to assess its quality and the user experience.
The views in these papers are the authors' own and do not necessarily reflect those of Acas or the Acas Council. Any errors or inaccuracies are the responsibility of the authors alone.
If you need this document in a more accessible format, email digital@acas.org.uk. Please tell us which format you need.