Acas digital advice evaluation

Independent evaluations of Acas digital advice.

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Published 23 November 2021

User research findings from a survey carried out between April and July 2021. 

Acas digital advice evaluation 2018

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User research findings from a survey carried out between March and April 2018. Published December 2018.

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Findings from independent evaluations of Acas digital advice by IFF Research in 2021 and 2018 to assess its quality and the user experience.

The views in these papers are the authors' own and do not necessarily reflect those of Acas or the Acas Council. Any errors or inaccuracies are the responsibility of the authors alone.

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