When someone must get their written terms
As of 6 April 2020, an employer must give written terms (a 'written statement of employment particulars') explaining pay, working hours and other rights and responsibilities, to both employees and workers:
Written terms must be provided:
- no matter how long the person’s employed
- on or before the person’s first day of work
Everything in the written terms must follow the law. For example, it’s not legal to state someone who is 22 years old will be paid £3.50 an hour, because this amount is below the minimum wage.
The employee or worker should check the written terms and talk with their employer if there's anything they do not understand or agree with.
Written terms for someone who started their job before 6 April 2020
An employee or worker who started their job before 6 April 2020 can ask their employer for written terms that meet the new requirements.
They must still be working with the employer or be within 3 months of their leaving date.
The employer must provide the written terms that meet the new requirements within 1 month.
If you've not received your written terms
You can raise the issue with your employer if you've not received the document by the time it’s due. It’s a good idea to do this informally at first.
If you understand the document exists but you've not received it, you can also make a formal 'subject access request'.
Find out more about subject access requests on the Information Commissioner's Office website.
If you need to take things further
If you still do not receive it, you can raise the issue formally. This is known as raising a grievance.
If that does not resolve things, you might be able to make a claim to an employment tribunal. You could get compensation, but only if the tribunal upholds your claim in combination with another one, for example unfair dismissal.