If the employer believes a suggested adjustment is unreasonable, they should talk with the employee or job applicant and:

• explain why they think the adjustment is not possible
• try and find another option

If an employer does not make reasonable adjustments for an employee or job applicant with a disability, it counts as discrimination under the law.

If someone feels they’ve been discriminated against

Employees

The employee can try talking to the employer to resolve the issue informally.

If it cannot be resolved informally, they can raise a formal grievance.

Job applicants

The job applicant can try talking to the employer to resolve the issue informally.

If it cannot be resolved informally, they can make a claim to an employment tribunal.

Find out more

Find out more about disability discrimination.

You can also get advice and support through Access to Work on GOV.UK.