Call the Acas helpline

You can speak to a trained Acas adviser for free and confidential advice on your workplace problem.

Before you call

First, check here on the Acas website for advice on your issue. Then make sure you have a pen and paper ready for your call.

The helpline adviser can:

  • talk through your options
  • explain the benefits and risks of each option
  • explain what the law is

The helpline adviser cannot:

  • tell you what to do
  • give legal advice
  • do calculations for you, for example how much holiday pay you'll get
Helpline: 0300 123 1190


Open Monday to Friday, 8am to 6pm.

Find out about call charges on GOV.UK.

If you find it difficult to use the phone

You can contact us using the text relay service: 18001 0300 123 1190.

The same opening times apply.

If you find it difficult to use the phone or text relay

There are other ways you can contact us. See our accessibility statement.

Other languages

You can request a call back from a Welsh-speaking adviser.

If you speak another language, call us to tell us and we'll provide an interpreter.