The Acas helpline is for anyone who needs employment law or work advice, including employers, employees and workers.
Prepare for your conversation with the Acas helpline
For our advisers to give you the best advice, it helps if you are prepared for your conversation.
Before contacting the Acas helpline:
- try writing out the questions you need help with
- read our advice to see if the answer is there
- read your employment contract or workplace policies
We can talk through:
- any work-related problem or question you have
- what the law says and how it relates to you
- good practice at work
- your options, including any risks and benefits
You do not have to give any personal details.
Call helpline
Contact us for confidential, free advice.
Open Monday to Friday, 8am to 6pm.
The advice you receive is free but you may be charged for the call. This will depend on your phone provider and whether you use a mobile or a landline.
Find out more about call charges on GOV.UK
Language interpreter
To speak to us in another language, call the helpline on 0300 123 1100 and ask for an interpreter. We can provide one straight away.
Text relay
If you cannot hear or speak on the phone, you can contact us using Relay UK text relay: 18001 0300 123 1100.
You can use Relay UK with the Relay UK app or a textphone. You type what you want to say and get text replies from the helpline adviser.
British Sign Language (BSL)
If you need a British Sign Language interpreter, you can call the Acas helpline using the InterpretersLive! video relay service.
The video relay service connects you to a British Sign Language interpreter through your browser or the InterpretersLive! app. The interpreter will call us and translate between you and the helpline adviser.
To arrange a lip reading or British Sign Language video call in advance, use our accessibility form.
Accessibility
You can use our form to ask for advice in another way if you have an accessibility need that means you cannot call the Acas helpline.