The Acas helpline is for anyone who needs employment law or work advice. It is for employers and workers.
What to expect
Acas helpline advisers can:
- talk through most work-related problems or questions you have
- explain what the law says and how it relates to you and your organisation
- discuss options for what to do next, including the risks and benefits
Advisers cannot:
- take sides
- tell you what choice you should make
- give a legal opinion
- act on your behalf
Important: The Acas helpline cannot give advice on p45s or P60s.
Find out more about P45s and P60s including who to contact if there's a problem
Prepare for your conversation with the Acas helpline
To get the best advice, it helps if you prepare for your conversation.
Before contacting the Acas helpline:
- try writing out the questions you need help with
- read our advice to see if the answer is there
- be aware of what is in your employment contract or relevant workplace policies
You do not have to give any personal details.
Problems at work can affect your mental health or make you feel upset. You can find out about organisations where you can get emotional support.
Call helpline
Contact us for confidential, free advice.
Helpline 0300 123 1100
Open Monday to Friday, 8am to 6pm.
The advice you receive is free but you may be charged for the call. This will depend on your phone provider and whether you use a mobile or a landline.
Find out more about call charges on GOV.UK
Language interpreter
To speak to us in another language, call the helpline on 0300 123 1100 and ask for an interpreter. We can provide one straight away.
Text relay
If you cannot hear or speak on the phone, you can contact us using Relay UK text relay: 18001 0300 123 1100.
You can use Relay UK with the Relay UK app or a textphone. You type what you want to say and get text replies from the helpline adviser.
British Sign Language (BSL)
If you need a British Sign Language interpreter, you can call the Acas helpline using the InterpretersLive! video relay service.
The video relay service connects you to a British Sign Language interpreter through your browser or the InterpretersLive! app. The interpreter will call us and translate between you and the helpline adviser.
To arrange a lip reading or British Sign Language video call in advance, use our accessibility form.
Accessibility
You can ask for advice another way if you have an accessibility need that means you cannot call.