At Acas, we understand trying to resolve a problem at work can be difficult and stressful. We are committed to treating everyone with respect and dignity.
What you can expect from us
We will:
- provide a fair, open and accessible service
- listen carefully to your questions and concerns
- treat you with respect, empathy and dignity
- behave in line with the Civil Service Code
In return, we ask that you are:
- polite
- respectful
- open
- honest
Unreasonable behaviour
Behaving unreasonably can affect our ability to help you.
Examples of unreasonable behaviour include:
- being aggressive
- swearing or being abusive
- shouting or demanding
- making racist, sexist or personal comments
We ask that you are polite and respectful to help us in resolving your problem.