Resolving workplace disputes in SMEs – qualitative research with employers

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Findings from research conducted by NatCen Social Research into the experience of employers in micro, small and medium-sized enterprises (SMEs) of disputes at work.

Details

This is an independent, evidence-based research paper produced for Acas by NatCen Social Research.

It presents the experiences of employers in SMEs of:

  • causes of work disputes
  • disciplinaries and grievances, including different approaches, policies and outcomes
  • support and training on handling disputes

This report contains the views of the authors and does not represent the views of the Acas Council. Any errors or inaccuracies are the responsibility of the authors alone.

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