Reframing resolution: managing conflict and resolving individual employment disputes

Policy paper drawing together the findings from a series of seminars run between 2012 and 2013 examining individual workplace conflict in the UK.


This policy paper was written by Richard Saundry (Plymouth University), Paul Latreille (Sheffield University), Linda Dickens (IRRU, University of Warwick), Charlie Irvine (Strathclyde University), Paul Teague (Queens University Belfast), Peter Urwin (Westminster Business School) and Gemma Wibberley (iROWE, University of Central Lancashire).

The views in this policy paper are the author's own and do not necessarily reflect those of Acas or the Acas Council. Any errors or inaccuracies are the responsibility of the author alone. This paper is not intended as guidance from Acas about how to manage conflict and resolve individual employment disputes.