Learn how to follow the law and good practice when managing procedures for absence, performance, discipline and grievance.
Our experts deliver workplace procedure courses that can help your organisation follow the right processes and resolve problems.
Acas is an independent public body with over 45 years' experience in giving impartial advice on employment rights and best practice.
Training courses
Our training courses on workplace procedures can be delivered online and in person. They include:
- absence management
- conducting investigations
- handling an employee grievance
- how to conduct a fair hearing
- managing a disciplinary procedure
- managing discipline and grievance
- mock disciplinary hearing
- performance management
Find and book upcoming training courses
"The training was superb and gave a very comprehensive overview of good practice and legal compliance with regard to discipline and grievance."
– Business manager
Webinars
Our free webinars on workplace procedures include:
- disciplinary, grievance and dismissal: frequently asked questions
- disciplinary procedures – dealing with the unexpected
- managing a fair disciplinary procedure
- managing grievances effectively
- sickness absence – supporting your staff
E-learning
Sign up for discipline and grievance e-learning
What you'll learn
Across our workplace procedures courses you'll learn how to:
- address discipline, absence and performance issues objectively and thoughtfully
- save time and money by improving productivity and retention
- identify performance and behaviour problems early
- improve your communication skills and handle difficult conversations with confidence
"The course was presented in a relaxed but efficient way. The case studies used were excellent examples and the trainer was more than willing to give help and advice on our own particular experiences."
– Production manager
Who the courses are for
Our courses on workplace procedures are for people from all sectors of work, including:
- managers, supervisors and team leaders
- HR professionals
- business owners
- trade union representatives
- employee representatives
- individuals who want to further their professional development
"It was good to have confirmation that what I am doing to manage absence in my organisation is the right thing."
– Managing absence course attendee