If someone has a problem at work, they can raise it with their employer. They can do this informally or formally.
When to use these patterns
Use these patterns if you want to link to our advice on raising a problem at work.
There are different patterns depending on whether you're linking to steps for raising the problem informally or formally.
Pattern: raising it informally
Link to talking to your employer about a problem for informal steps.
Depending on the context, you can use either the guide title or the chapter title in the link text:
Example using the guide title
If you believe you've been underpaid, you can raise this with your employer. It's usually best to raise the problem informally first. You can do this by talking to your employer.
Example using the chapter title
If you believe you've been underpaid, you can raise this with your employer. It's usually best to raise the problem informally first.
Pattern: raising it formally
Link to the formal grievance procedure step-by-step for formal steps.
Example with a passive link
If you've already tried to resolve things informally, you can raise a grievance. This is where you make a formal complaint to your employer.
Example with a call to action link
If you've already tried to resolve things informally, you can 'raise a grievance'. This is where you make a formal complaint to your employer.
Things to remember
We tell users that it's best to try and resolve the problem informally at first, unless either:
- this is no longer an option
- the problem is too serious
Whether informal resolution is the best first step will depend on the topic you're writing about. Discuss and agree this with the subject matter expert.
If you're only linking to 1 place, link to steps for raising the problem informally.
Use the word 'formal' or 'formally' when talking about raising a grievance, to distinguish it from raising it informally.