Research exploring how and why disabled employees experience conflict at work, and what supports its prevention and resolution.
Documents
Disabled employees' experiences of workplace conflict
Details
Acas commissioned the National Centre for Social Research (NatCen) to carry out this qualitative study to better understand how and why workplace conflict arises for disabled employees, and what supports its prevention and resolution.
It follows Acas's 2025 conflict prevalence survey, which found that disabled employees are significantly more likely to experience conflict at work. This follow-up study draws on in-depth interviews with 30 disabled employees who had previously:
- taken part in the survey
- reported conflict related to their disability, covering a range of disabilities and workplace contexts
The views in this research paper are the authors' own and do not necessarily reflect those of Acas or the Acas Council. Any errors or inaccuracies are the responsibility of the authors alone.
This paper is not intended as guidance from Acas.