Mediation: an approach to resolving workplace issues

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Advice for employers and employees on using mediation.

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Mediation: an approach to resolving workplace issues (PDF, 1 MB)

Mediation: an approach to resolving workplace issues (Word version, 829KB)

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Guidance on how to carry out successful mediation in the workplace.

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Published February 2013

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Please do not include any personal information, for example email address or phone number. Unfortunately we cannot respond to individual requests for information. If you need help, contact our helpline on 0300 123 1100