Acas guide to challenging conversations

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Advice for employers and line managers on how to handle challenging or difficult conversations at work.

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Challenging conversations and how to manage them

Challenging conversations and how to manage them

PDF, 195 KB
24 pages

Published July 2014

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Advice and practical steps for employers and line managers on handling challenging or difficult one-to-one conversations with staff.

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Please do not include any personal information, for example email address or phone number. Unfortunately we cannot respond to individual requests for information. If you need help, call our helpline on 0300 123 1190