Acas guide to challenging conversations

Advice for employers and line managers on how to handle challenging or difficult conversations at work.

Documents

Challenging conversations and how to manage them

PDF, 195 KB
24 pages

Published July 2014

Details

Advice and practical steps for employers and line managers on handling challenging or difficult one-to-one conversations with staff.

If you need this document in a more accessible format, email digital@acas.org.uk. Please tell us which format you need.