This pattern is to reassure users who are thinking about or taking part in early conciliation. We found that users are nervous about what information we might share with their employer.
When to use this pattern
Use the full pattern in any automated or template emails that will be sent to claimants during conciliation.
Use the explanation of 'confidential' when listing the benefits of early conciliation in any content.
The pattern
This service is free and confidential – we will not share information with your employer without your permission.
Example in content
The benefits of using early conciliation are:
- it's free
- it's confidential – we will not share information with your employer without your permission