Acas customer services – content pattern

Users can contact the Acas Training and Customer Services team for help with:

  • training
  • mediation
  • collective conciliation
  • collective arbitration

When to use this pattern

Use this pattern if you want to refer users to the Acas Training and Customer Services team.

The pattern

Contact the Acas Training and Customer Services team to [for example, ask a question about a training course you've booked].

Or if you want to give context first:

[Add intro specific to the topic], contact the Acas Training and Customer Services team.

Example

To request or ask about collective conciliation, contact the Acas Training and Customer Services team.

Things to remember

You do not have to use the full pattern if it does not fit with what you're writing. You can just say 'Contact the Acas Training and Customer Services team'.

You should make sure you always say 'contact', not 'call'. 'Contact' is more inclusive and accurate.

Always link to the 'Contact training and customer support' page. Never include the phone number or other details on any other page.

This is so that our contact details are:

  • always together – including opening hours, accessible services and other ways to get in touch
  • kept up to date
  • not confusing to users or search engines