Accessibility statement for the Acas notification forms

This accessibility statement applies to and

This service is run by Acas. We want as many people as possible to be able to use this service. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the service text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this service is

We know some parts of the group notification form are not fully accessible, for example:

  • when an error is made on the form the keyboard focus does not navigate you back to the form fields
  • some buttons are not labelled correctly

If you cannot access parts of this service

If you cannot use the online form, you can notify Acas by contacting the early conciliation team:

Telephone: 0300 123 1122
Relay UK text relay: 18001 0300 123 1122
Monday to Friday, 9am to 5pm

Use Relay UK text relay if you cannot hear or speak on the phone.

Reporting accessibility problems with these forms

We're always looking to improve the accessibility of these forms. If you find any problems that are not listed on this page or you think we're not meeting accessibility requirements, email

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contact Acas

Find out how to contact us.

By phone

We provide a relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Find out how to contact us by Relay UK

If you find it difficult to use the phone or the relay service

Let us know how we can help. Email us at

If you speak another language

If you, or someone you're calling on behalf of, speak another language, call the Acas helpline to tell us. We'll provide an interpreter.

Technical information about this service's accessibility

Acas is committed to making its service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This service is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  1. Users of assistive technologies are not made aware of error messages on so this might be confusing when things go wrong on the page. This does not meet WCAG 2.1 success criteria 2.4.3 (focus order) and 4.1.3 (status messages).
  2. The upload button to upload a spreadsheet is not labelled correctly. This might be confusing for screen readers when navigating out of context. This does not meet WCAG 2.1 success criterion 2.4.6 (headings and labels).

How we tested this website

The individual notification form was audited in October 2022 and all issues were resolved by February 2023.

The group notification form was audited in October 2023.

These audits were carried out by the Digital Accessibility Centre.

We've also tested the group notification form using Google Lighthouse and WEBAIM Wave.

If you would like a copy of our accessibility audit reports, email

What we're doing to improve accessibility

We're reviewing the issues raised in the October 2023 audit of the group notification form.

We're also investigating other issues mentioned in this statement and working to fix them.

All changes to the forms will be checked using a variety of automated and manual tests. This includes testing with users who have physical and cognitive impairments.

Preparation of statement

This statement was prepared on 4 August 2023. It was last reviewed on 31 January 2024.