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Formal grievance procedure - Step 2: Raising a grievance

How to follow a formal grievance procedure and why it's important.

How employers should keep workers informed and repay workers for any wages owed.

What unconscious bias is and how to avoid it when making decisions at work.

What implied and imposed terms are and how they form part of an employment contract.

How to work out holiday pay for irregular hours workers and part-year workers, using the 52-week reference period.

Why employers should have a policy that covers reasonable adjustments. What to include and how to review them.

How to make a complaint about an Acas service.

Learn how to follow good practice for formal and informal procedures. Includes absence, performance, discipline and grievance.

Acas Council response to the government's consultation on a draft Code of Practice on dismissal and re-engagement.

Accessibility statement for the main Acas website.