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Contact the Training and Customer Services team
Contact details for the Acas Training and Customer Services team, to get help with training, tailored business support, mediation and other Acas services.
Appealing a disciplinary or grievance - Appealing a dismissal
Things to consider before appealing a dismissal and what can happen if your appeal is successful or unsuccessful.
Collective consultation for redundancy - When to begin consultation
The timescales for collectively consulting before making redundancies.
Formal ICE agreements - If an agreement already exists
Requesting a formal agreement to be informed and consulted, and what happens if one already exists.
Early conciliation - Getting paid as part of an Acas settlement
What to do, how to use the free penalty enforcement scheme, and how to get a court to force the respondent to pay.
Irregular hours and part-year workers - Carrying over holiday
When an irregular hours worker or part-year worker can carry over their holiday.
Collective consultation for redundancy - When you must consult
What you must do if you're planning to make 20 or more employees redundant.
Unauthorised absence and lateness - If there's a valid reason
How employers should talk to employees about possible reasons for their unauthorised absence or lateness.
Employment status - Self-employment
What self-employment means, what rights self-employed people have and how to work out if someone is genuinely self-employed.