What collective conciliation is
Collective conciliation is one of the dispute resolution services that Acas offers.
When there's a disagreement between an employer and a group of workers represented by a trade union, collective conciliation can help both sides come to an agreement.
When to use
Collective conciliation can be used to settle disputes about:
- annual pay reviews
- other pay issues – for example sick pay, pensions, holiday pay
employment contract terms – for example working hours - changes in working practices – for example homeworking, break times, artificial intelligence
- discipline and dismissal of groups of employees
- discipline and dismissal of an employee trade union representative
- redundancy consultation and redundancy selection
- trade union recognition
If the dispute is not between an employer and a group of workers represented by a union or employee representative, Acas offers other help.
Find out more about other types of dispute resolution
Why use collective conciliation
In most cases using collective conciliation helps:
- improve industrial relations
- prevent industrial action
- resolve trade union recognition and access request disputes
Collective conciliation is:
- free
- voluntary
- confidential
Request collective conciliation
To request or ask about collective conciliation, contact the Acas Training and Customer Services team.