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Nine out of ten employers give Acas Model Workplace tool thumbs-up

Employers are singing the praises of the Acas Model Workplace diagnostic tool, according to recent evaluative research from Acas.

Acas Model Workplace

The Acas Model Workplace is a free diagnostic tool available on the Acas website that enables employers to check how good their organisation is at people management.

Effectiveness is measured in ten short modules covering:

  • recruitment, selection and induction
  • pay and reward
  • performance management
  • flexible working and work-life balance
  • equality and diversity
  • communication and involvement
  • employee representation
  • discipline and grievance
  • change management
  • key performance indicators in people management.

After working through a module, the user gets a rating for the effectiveness of their current practices, and is directed to resources and further advice.

Employers' appreciation for the tool

Almost nine out of ten employers were either very or fairly satisfied with the tool, and a similar number have reviewed one or more of their policies or procedures as a result of using it.

Nearly three-quarters of respondents went on to revise one or more policy or procedure, and almost half introduced one or more new policies or procedures.

The research, presented in the Acas research paper pdf icon An Evaluation of the Acas Model Workplace and Acas e-learning [1Mb], said the tool has made a significant difference to users' awareness of key issues, with 85 per cent of respondents finding areas needing improvement in their organisations.

More than four-fifths of respondents said they were either very or quite likely to recommend the tool to others.

Acas publications and services

To check how good your organisation is at people management, you can access the Acas Model Workplace from the Acas website.

Acas experts can visit your organisation and help your review the effectiveness of your people management procedures and policies, developing with you practical solutions to any issues that may arise. Call the customer services team on 0300 123 1150, or see Workshops, projects and business solutions.

Acas training is available in many areas of People management, including the areas covered by the Acas Model Workplace tool, including Discipline and grievance, Performance management, Managing change, Flexible working, and Equality, diversity and the Equality Act 2010.

For free, impartial advice and guidance visit Acas Helpline Online.

Visit the Acas Training Courses, Workshops and Projects area for more information.


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We recommend that you explore further information and advice available on this website, particularly within our Advice A-Z guidance pages. If you have questions about workplace rights and rules visit Helpline Online.
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