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Voluntary sector the role model for employee engagement

Employees in the voluntary sector are leading the way when it comes to feeling engaged and being satisfied with their work. This is so, even though a quarter of volunteers reported planned redundancies ahead.

The secret behind their success, according to the latest edition of Employee Outlook from the Chartered Institute of Personnel and Development, is an affinity they have with their organisation's core purpose, the sector's open and honest management style and a culture of mutual trust and respect.

The survey found that compared with those in the public and private sectors, voluntary sector workers enjoyed the highest job satisfaction, were the most attuned to their organisations' core values, had most confidence their voice and views would be heard, and were the most likely to achieve the right work-life balance. They were also the most aware of what was happening in the organisation, and most likely to have trust and confidence in their leaders.

'Positive communication practices' were singled out as being behind why more voluntary workers understand and get behind an organisation's core purpose. Knowing that management would listen to what they had to say was also highlighted as important.

One researcher said that the public and private sector could learn from the voluntary sector how important it was 'to clearly articulate their purpose in terms other than shareholder value and cost-cutting'.

Acas can help your organisation improve its employee engagement through practical training courses that aim to tackle toxic workplace cultures and find the route to successful employee engagement. Details are listed under Staff retention. Acas training can also help you maintain an appropriate Work/life balance.

Visit the Acas Training Courses, Workshops and Projects page for more information.

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