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Help for small firms

How to get the best out of your staff: A step-by-step guide

How to get the best out of your staff - Be prepared: How do I do this?

It doesn't have to be too complicated or bureaucratic. Work though the following simple guidelines for reviewing what staff do, usually called a staff appraisal. The guide explains how to set up and conduct appraisals.

The appraisal is the framework for regularly assessing the performance of each of your employees and giving the direction they may need to achieve their objectives and the aims of your business.

Small firms can see setting up an appraisal system as daunting - but it really only amounts to formalising what is already happening informally between line managers and staff and adding regular assessments.

But for appraisals to be effective everyone in the business must buy into them. So, it is best to consult with staff before introducing them, listen to their ideas, and once you have agreement ensure everyone understands how they will work and why.

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