Acas uses cookies to ensure we give you the best experience and to make the site simpler. Find out more about cookies.

Website URL :

The success of Pre-Claim Conciliation continues

When a personal relationship is on the rocks, most couples do anything they can to keep out of the courts and avoid all that extra stress, expense and acrimony. When disputes arise in working relationships between employers and employees, the same sentiment should prevail.

The good news is that more employers and employees are finding that there is a quick and effective alternative to employment tribunals.

According to the latest research, more workplace disputes than ever are coming to Pre-Claim Conciliation (PCC), an early dispute resolution service run by Acas. The service has made it possible for thousands of people to avoid stressful and costly employment tribunals. Last year, more than three-quarters of PCC cases didn't continue to an employment tribunal, and in many cases a permanent breakdown of the employment relationship was avoided or even reversed.

The high demand for and success of the scheme has prompted Government to propose that anyone intending to make an employment tribunal claim should come to Acas first.

PCC cases reduce the stress of a dispute by being quick and informal. Fewer representatives are needed and the time spent dealing with the issue is often hours rather than days. This translates into significantly reduced costs for both employers and employees.

Dealing with problems swiftly minimise the risk of costly escalations. As well as providing solutions on how to approach Disputes and mediation: how Acas can help in the workplace, Acas runs practical training courses to equip managers, supervisors and HR professionals with the necessary skills to manage disputes and Conflict management as they arise.

Visit the Acas Training Courses, Workshops and Projects area for more information.

This news content or feature has been generated by a third party. Commentary, opinion and content do not necessarily represent the opinion of Acas.
This news content or feature may be reproduced free of charge in any format or medium for research, private study or for internal circulation within an organisation, subject to accurate reproduction.
Your details: news and notifications