We work with employers and employees to improve organisations and working life by helping resolve disputes and spread good employment practice. We provide up to date information, independent advice and high quality training.
Many organisations find it useful to talk to us about what we can do to help them make workplace relations as positive and productive as they can be. Call us on 08457 38 37 36 or complete an enquiry form.
Peter Lockyer Assistant Director, Acas London
Featured courses
Setting up and running an employee rep group or staff forum
This session will deliver practical information on setting up and running an employee representative group or forum. It will cover issues such as the election of representatives, agreeing the terms of reference for groups or forums, understanding roles and responsibilities of reps, and reviewing the effectiveness of your group.
Further information including availability and how to book is available from the Setting up and running an employee rep group or staff forum event page.
Toxic workplaces - how to tackle them
A toxic workplace can be recognised by such symptoms as high staff turnover, a culture of bullying, poor levels of trust between colleagues and/or poor levels of trust between management and staff - and poor levels of customer service.
The costs to your business can include lost productivity, increased recruitment spend, conflict, discipline and grievance procedures - and maybe legal fees.
Further information including availability and how to book is available from the Staff retention events in London page.
Introduction to Mediation
Conflict at work is costly. Disputes between colleagues, teams, employees and their managers divert time and energy away from the business. Where formal internal procedures are invoked or Employment Tribunal claims made, the cost can be even greater. Mediation and mediation skills can help organisations deal with conflict more effectively and reduce some of those costs. In this session you will learn more about what mediation is, the mediation process, when mediation can be appropriate and how you can introduce mediation into your workplace. Check the dates for our latest Introduction to Mediation Courses.
Facing up to mental ill-health in the workplace
Read more about the impact of Facing up to mental health at work. Understand why managers need to overcome the taboo surrounding this sensitive subject and learn to support employees affected.
We are also running training courses on the topic. Book your place.
Training - available at our place or yours
Acas London delivers training on all major aspects of HR and employment relations. Our courses cover a variety of topics from contracts of employment, discipline and grievance and absence management to top tips for line managers, mediation and equality and diversity.
"The course was excellent - interesting, informative & relevant, giving useful skills to take back to the workplace."
Regional HR Manager, Marie Curie Cancer Care
View our up coming training events programme.
An interesting ET decision - unlawful redundancy
In this case, the principle of proportionality was not observed when, in a redundancy selection exercise which consisted of a male solicitor and a female solicitor on maternity leave, the employer gave the female a notional maximum score not based on her actual performance for one of the selection criterion. There were alternatives that would have protected the woman's position without giving her an unfair advantage over her male colleague, who suffered unlawful sex discrimination. Read the case in full 
Eversheds vs de Belin [216kb].
Case studies
See what issues our advisers have helped resolve in other workplaces:
- Acas in-company training for a busy London call centre on management skills and communication, discipline and grievance and equality.
Find out more about Acas in-company training options, alternatively call 08457 38 37 36 to discuss further or complete an online enquiry form.
Need help getting your employees more engaged?
All managers are different in terms of their experiences, skills, knowledge and attitudes. It is also very easy when under pressure to lose touch with how to manage people 'issues' in a manner that achieves best outcomes for everyone involved.
Management style, confidence and a willingness to keep learning are key to a manager's success. For more details about employee engagement, go to Engage your employees in business success and check when our next courses are.
Call our Helpline for free support and advice
Whether you are an employer, employee or representative, you can call the national Acas helpline for free and impartial advice on 08457 47 47 47 (Monday - Friday, 8am - 9pm and Saturday, 9am - 1pm). Simply get in touch and we'll provide you with clear and confidential guidance about any kind of dispute or query that you have about relationship issues within the workplace. You may want to know about employment rights and rules, best practice or you may need advice about a dispute. Whatever it is, just give us a call, our team are on hand to respond within the hours below.
