Acas guide to challenging conversations

Advice for employers and line managers on how to handle challenging or difficult conversations at work.

Document

Challenging conversations and how to manage them (PDF, 195 KB)

Details

Advice and practical steps for employers and line managers on handling challenging or difficult one-to-one conversations with staff.

If you need this document in a more accessible format, email digital@acas.org.uk. Please tell us which format you need.

Published July 2014