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Good performance management needs good line managers

In times of economic uncertainty, it's more important than ever for businesses to get the best out of their staff. Understanding staff motivation and developing an effective appraisal system can help you do just that.

Performance management is no longer just seen as a way of determining pay, or whether or not a set of objectives has been achieved. Employers today use it to address a much wider range of issues, such as staff development and change management, aligning it more closely with broader business objectives. However, at its most simple, performance management is a means of ensuring that people understand the part they play in an organisation, what is expected of them and how they can achieve this. Key to good performance management are effective communication and good working relationships.

Line managers play a particularly important role in performance management. Research has shown that the key relationship in the workplace is between an individual employee and their immediate line manager, and that it is the line manager who has the greatest impact on the motivation and performance of employees.

Acas provides comprehensive performance management training and can visit your organisation to assist in addressing a range of issues related to employee appraisal and then work with you to develop practical solutions.

Visit the Acas training and business solutions area for more information.

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