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Meet the Acas London team

Meet the Advisory and Training team

Our senior advisers/conciliators and trainers have extensive experience and expertise in improving workplace relations and helping support organisations to implement change. They can work closely with you and your employee representatives, (where appropriate), to diagnose and find optimum solutions to your workplace issues.

Each adviser covers specific areas of London and we have three trainers who cover all of London. Find out more about our staff and who covers your area.

To get in touch with one of us call 0300 123 1150 or complete an enquiry form.

Henicka Uddin - Senior Adviser & Conciliator

Image of Henicka Uddin Henicka joined Acas as an individual conciliator over 12 years ago from the Department of Trade and Industry and went on to manage a team. With her extensive skills and experience in advisory work and mediation, Henicka moved into a Senior Adviser role six years ago, dealing with complex industrial disputes as well as delivering bespoke training and advisory work.

Throughout her career Henicka has helped improve working life for a large variety of people and organisations, ranging from very small businesses to large international corporate companies, public sector organisations and the voluntary sector. She has become particularly specialised in working with managers to develop and enhance the skills involved in 'every day' management challenges; conducting informal capability/conduct meetings; having difficult conversations at work; giving effective and productive feedback and developing active listening skills. Henicka explains:

"Every conversation, every manager, every employee is different. The unique issues and challenges faced by organisations and their staff need to be understood before realistic and achievable improvements can be adopted. Our approach is one of practical measures and management techniques that should make a difference to a difficult workplace situation dispute from day one."

Henicka holds a BA Honours degree in Law with Educational Studies, and a Postgraduate Certificate in Dispute Resolution. She is the designated Adviser for organisations in Merton, Kingston, Lambeth, Sutton and Brent.

Sarah Podro - Senior Adviser and Conciliator

Sarah Podro Displays a larger version of this image in a new browser windowSarah brings to the team a strong background in policy and research having worked formerly as a Senior Policy Adviser in the Acas strategy unit. She is the author and editor of many of Acas' authoritative Policy discussion papers including The Future of Workplace Relations - a series looking at the impact of different future trends on employment relations.

As author of the joint Acas CIPD pdf icon Mediation: An approach to resolving workplace issues [1Mb] brochure and Joint Acas TUC publication pdf icon Mediation: A guide for trade union representatives [1Mb], Sarah's main area of expertise is mediation and collective conciliation. She has worked with a large number of organisations but in particular has significant experience in dealing with the transport sector.

Sarah also contributes to Acas London's extensive training schedule, delivering Acas' prestigious Certificate In Workplace Mediation (CIWM), as well as courses ranging from stress in the workplace to redundancy and restructuring.

Sarah came to Acas from Industrial Relations Services (IRS), where she worked as a journalist/researcher. Prior to this Sarah was a freelance researcher specialising in gender and employment issues and produced reports for organisations such as the ILO, the European Commission, Department of Employment and the Institute of Employment Studies.

Sarah is the designated Adviser for organisations in Camden, Lewisham, Bexley and Croydon.

Dave Cook - Senior Adviser & Conciliator

Image of Dave Cook Dave has been with Acas for over 20 years and spent the last ten in his current role as a Senior Adviser and collective Conciliator. Dave is a skilled negotiator and enjoys the challenge of helping parties to overcome workplace problems and reach an agreed resolution.

Dave's areas of expertise have evolved alongside changes in employment practice trends. Whilst Dave regularly deals with conflict around pay and terms and conditions of employment both unionised and non-unionised organisations, conflict between individuals within a team, are increasingly becoming a feature of Dave's work. Dave explains:

"If a team can function as a cohesive unit, this clearly benefits the productivity of the business; my role in mediating between parties helps to ensure that, which gives me great job satisfaction."

Dave also designs and delivers customised training and facilitation interventions on a range of employment related matters and holds an ITOL qualification. His particular specialist areas include consultation and the role of the employee rep, discipline and grievance, bullying, change management and negotiation skills. Dave is the designated adviser for organisations in Tower Hamlets, Southwark, Wandsworth, Bromley, Hammersmith & Fulham.

Simon Long - Senior Adviser & Conciliator

Image of Simon Long Having worked in Acas for over 15 years Simon has developed particular expertise in helping Trade Unions and Managers achieve the best mutual outcomes from their working relationship. He explains:

"I believe successful employment relations do not happen by chance. I regularly work with employers, employees and their representatives to ensure they get the best out of working together. This can often involve helping parties jointly identify an "ideal" employment relations model for their organisation, comparing it to current practice and, where there are gaps, develop an action plan for closing those gaps."

In addition, Simon also carries out mediations, conciliations and plays an integral role in London's training program, delivering courses in our London offices or in-company. Simon has a wealth of experience in tailoring training and business solutions to meet the unique requirements of individual organisations. This comes in part from previously working as an Individual Conciliator in Acas, dealing with a huge variety of scenarios arising from employer - employee disputes.

Simon holds a Post Graduate Certificate in Dispute Resolution and is the designated Adviser for organisations in Islington, Enfield, Hackney, Haringey and Waltham Forest.

Philippa Newis - Senior Adviser & Conciliator

Philippa specialises in dispute resolution working with employers, trade unions and individuals. She is a trained mediator and tutors Acas' certificate in workplace mediation. Prior to joining Acas, Philippa worked in public policy and government relations for 13 years. This included supporting organisations in developing countries to establish advocacy programs, conducting research across a range of social policy issues and influencing government policy and legislation.

Philippa is the designated Adviser for Kensington & Chelsea, Richmond, Hounslow and Hillingdon.

Alex Newton - Senior Adviser & Conciliator

Alex brings to the team a background in equalities, education and training, having previously worked in the third sector for a number of charities. As part of this he has advised and supported hundreds of businesses across the country and has delivered workshops and training sessions to thousands of employees. He is a trained mediator and has conciliated in many disputes between employers and trade unions/employees.

Alex is the designated Adviser for the City of London, Barnet, Ealing and Harrow.

Faye Law - Senior Adviser & Conciliator

Faye's role is to promote better and more productive workplaces. Her specialism include conciliation, conflict resolution, best practice management and employee engagement.

Faye works with business of all sizes and has led high-profile conciliation across a range of sectors. Faye also has many years of international experience having worked in negotiation and conflict de-escalation within Europe and further afield.

Faye is the designated Adviser for Newham, Barking & Dagenham, Westminster, Havering, Redbridge and Greenwich.

Janette Crisp - Trainer

Image of Janette Crisp Janette is Member of the Institute of Training and Occupational Learning, and has more than 25 years experience in employment relations and conciliation.  As one of 3 London trainers she travels all over the capital to deliver a variety of bespoke courses in-company, as well as delivering several of our public training courses at our offices on Euston Road.

Janette started her career with the Royal Navy, and after finishing her stint on the high seas she worked briefly with Acas before being promoted to the Department for Work and Pensions working in job centres. From here she then spent time working for the Health and Safety Executive before returning to Acas where she has been ever since.

Janette has worked in various Acas departments from conciliation, through management to training. In these positions, and those in her previous jobs, Janette has worked with employers and employees from a variety of industries including care provision, hospitality, restaurants, printing, education, law and property management to name just a few.

From this experience Janette has gained an extensive insight into how people interact in a working environment and how employment law fits into HR best practise. She uses this vast experience to pepper her training sessions with real life examples and case studies to contextualise course content and bring it to life.

Testimonials for Janette

"Excellent trainer - good knowledge and fun to listen to

I would just like to take the opportunity to express my thanks for such an enlightening session yesterday. The content was clear and to the point and Janette delivered it in such a way as to engage all the team and at the right pace."

Emily-Jayne Hinds - Trainer

Emily-Jaynes training draws on her knowledge of employment law gained from working on the Acas Helpline and experience managing change and increasing productivity within teams and organisations across the private sector.

Emily-Jayne delivers workplace training across London on a range of topics such as managing discipline and grievance, employment law updates, absence at work, employing people and human resource management.