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Promoting employment relations and HR excellence
Website URL : http://www.acas.org.uk/index.aspx?articleid=1948
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We work with employers and employees to improve organisations and working life through better employment relations. You can make an appointment to come in and see us, or arrange for an adviser to visit or discuss issues over the phone and give advice and guidance.

Acas regional press coverage

Innovative Workplaces - a unique support programme developed by Acas and UKWON

Acas and UKWON are offering your organisation the opportunity to sign up to an innovative new programme designed to promote growth, develop different ways of thinking and boost performance through employee involvement and engagement.

Innovative Workplaces brings up to 10 organisations together to learn about, plan and implement sustainable workplace change based on involvement and engagement. Innovative Workplace's practically oriented course on change leadership is combined with action learning enabling participants to challenge and support one another and share experiences, problems and successes. Bespoke support for each organisation in the workplace is provided by experienced Acas facilitators. Participants can also achieve ILM accreditation as part of the programme.

Find out more

Training

We run authoritative training courses for small business and larger organisations (see 'Find a course' above). For specific requirements we can customise training sessions to run in-house. We also work closely with organisations to assess their current situation and give recommendations on improvements that will increase efficiency.

All our training sessions can be delivered in-house. Contact our customer service team for more information on 08457 383736. Or you can let us know how we can help through our online enquiry form.

Featured courses - view details or book online

Essential Skills for Supervisors

Supervisors are key members of the management team and have the closest contact with the people who actually produce the work. It is therefore important that supervisors receive adequate support and training.

This workshop builds on our publication "Front Line Managers" and  provides a comprehensive overview of essential supervisory 'people' skills as well as exploring the importance of monitoring absence, how to identify bullying in the workplace and managing discipline and grievances.

Find out more or book online.

Agency Workers

The Agency Workers Regulations became law on 1st Oct 2011.

The legislation gives Agency Workers entitlement to the same basic employment and working conditions as if they had been recruited directly, if and when they complete a qualifying period of 12 weeks in the same job.

Most businesses will need to know what the Regulations mean for them. This Acas training explains the changes coming in to effect.

View course dates and locations.

TUPE and outsourcing: All you need to know about staff transfers

The full day course provides an overview of TUPE and explores the commercial and practical implications of a transfer at each stage of the process from initial procurement process, to due diligence, communicating with staff and other stakeholders as well as actions post transfer. This event will be delivered in conjunction with Jasvir Kaur from Hammonds LLP.

Find out more or book online

Understanding and creating an effective appraisal system

This compact course makes use of Acas' wealth of best practise knowledge in management and workplace issues from literally thousands of organisations. This compact course covers all aspects of appraisals. You'll learn appraisals basics and find out the key components of a good staff appraisal system. Importantly, you'll be made aware of the potential weaknesses and bear-traps in any appraisal system and through coaching exercises will pinpoint what works and what doesn't.

Find out more or book online

Redundancy and Restructuring - all the options

This course will enable you to approach organisational change and HR management in a downturn in a constructive and positive manner. Attendees will leave with a wealth of knowledge on best practices for managing process, communicating changes, maintaining legislative compliance and minimising the business impact of a reduction in resources. Throughout the day Acas will also demonstrate effective ways of weighing all the options in hand and performing critical assessments of organisational and personnel needs.

Find out more or book online.

What our delegates say about our training courses

    "Informative, interesting, valuable"
    Leisure Services Manager

    "Excellent how delegates are encouraged to discuss in depth"
    HR Manager

    "Very relevant and clear guidance given."
    Company Secretary

We work with others

We work with employers and employees to improve organisations and working life through better employment relations. You can discuss issues with an adviser who can give advice and guidance over the phone.

Solving issues in the workplace

Are you in the middle of a dispute where both sides are reluctant to give any ground?

Acas Collective conciliation may be able to help you. Collective conciliation isn't just for large companies like British Airways or the BBC, it can be adapted to help any employers and employee representative bodies settle their differences. If collective conciliation would help your business please call the Customer Service Team on 08547 36 37 38 and we will refer you to a senior conciliator in the area.

Have you considered mediation as a way forward?

Mediation is a completely voluntary and confidential form of alternative dispute resolution. Acas deliver mediation services and with over 30 years of experience, working with organisations of all sizes, we have expert advisers and services to suit your situation. You can find out more by visiting our services and calling the Customer service team on 08547 36 37 38, or you may consider training your own in-house mediators.

Certificate in internal workplace mediation

Dealing with conflict in the workplace is costly, not dealing with it can cost even more. CIPD report that over half of the workforce has received no training in managing conflict despite it costing employers more than £24 billion in lost working days.

More than two-thirds of managers have had no formal training in this area despite 370 million UK working days being used to manage workplace conflict. Acas can train staff in Certificate in Internal Workplace Mediation (CIWM). Contact the Customer Service team for more information and dates of forthcoming events on 08547 36 37 38.

Free Equality 'Health-checks'

In Acas Yorkshire and Humber, we are running FREE equality and diversity 'clinics' where you can book an appointment (1.5 hours) for a 'health check' on your equality and diversity policies and procedures.

An Acas Equality and Diversity Advisor will 'walk you through' the employment life-cycle from recruitment and selection, managing performance and maintaining standards to employment exit; benchmarking your current employment policies, procedures and practices against best practice and the related Codes of Practice.

Where you have existing policies, please send these ahead of your appointment so the advisor can review before the appointment. If you do not have any, the health-check consultation is a good place  to start for best practice advice in putting policies and procedures together and implementing them successfully.

Business Solutions

Every year thousands of employers come to Acas for guidance and training. But did you know we can come to your place too?

Our specialists can visit your organisation, diagnose issues in your workplace and tailor training and solutions to address the unique challenges faced by you and your organisation.

Find out more about Acas business solutions and the benefits they can bring to your organisation. Or make an enquiry through our online contact form.

Where to find us
Certificate in Internal Workplace Mediation
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