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Become an accredited workplace mediator

Disputes and relationship breakdowns between individuals at work can lead to sickness, grievances, poor morale and higher staff turnover. Dealing with it costs organisations valuable time and money, particularly if the matter reaches an Employment Tribunal.

Having your own workplace mediators on hand can make a huge difference in these situations. The Acas accredited Certificate in Internal Workplace Mediation (CIWM) gives you the skills and confidence needed to help reduce conflict quickly and effectively. The skills and techniques that you learn on the course are not just useful in dispute situations - communication, negotiating and conflict resolution skills are invaluable in day-to-day work life. The course also provides delegates with a recognised qualification.

We offer this as a tailored on-site event at your place of work if you would like a group of staff trained together, or join us at our next Certificate in Internal Workplace Mediation event in the East Midlands on the following dates:

14-16 and 21 & 22 November 2017 | Nottingham

13 & 14 and 20 - 22 March 2018 | Nottingham

Email or call 0300 123 1150 for more information and to book.

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Acas is active on social media as well, you can follow us on our Twitter channel.

Find out details of the support Acas offers to organisations large and small on our Case studies page.

Or view further details of Acas Workshops, projects and business solutions.


We run authoritative training courses for small business and larger organisations - browse Acas East Midlands training or download the pdf  Alpha event Oct 16 - Mar 17 [167kb].

For specific requirements we can customise training sessions to run in-house. We also work closely with organisations to assess their current situation and give recommendations on improvements that will increase efficiency.

We work with you

We work with employers and employees to improve organisations and working life through better employment relations. You can discuss issues with an adviser who can give advice and guidance over the phone.

Equality and Diversity Forum

Acas East Midlands chairs and co-ordinates an Equality & Diversity Forum. Membership comprises of E&D Managers and professionals from business across the East Midlands. The forum discusses and showcases relevant topics promoting equalities and better employer relations.

Acas East Midlands Employment Relations Forum

Promoting positive employment relationships to maximise organisational performance across the region.

In common with other Acas regions Acas East Midlands is pleased to support an Employment Relations Forum in our area. The Forum enables managers, HR professionals and employee representatives to receive up-to-date briefings from a range of experts, share good practice and concerns about current issues and to influence relevant policy developments.

Its activities are coordinated by a Steering Group made up of area representatives of the CBI, the TUC, the Engineering Employers Federation, CIPD and Nottingham Business School as well as Acas and HR professionals from the private and public sectors.

Annual membership is £75 (no VAT is payable). For details of how to join the Forum please contact Anne Brennan by email on

Further information is available from the pdf  EMERF - Acas East Midlands Employment Relations Forum flyer [45kb].

Acas East Midlands works in partnership with the East Midlands Employment Relations Forum (EMERF) to run three topical and prestigious conferences each year. We also run specific conferences for solicitors, trade union representatives and Citizen Advice Bureaus.

Keep in touch

Our monthly newsletter will provide you with regular updates on changes to employment law, local events, and top tips based on new guidance we release.

Sign up for the Acas East Midlands newsletter.

Where to find the Acas East Midlands regional office


Certificate in Internal Workplace Mediation
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