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Website URL : http://www.acas.org.uk/index.aspx?articleid=1580

Case studies

In-depth case studies that measure the impact and explore user perceptions of the services Acas provides.

Latest case study

pdf icon What’s really involved in Acas Collective arbitration? [178kb] - this case study looks at the experience of a manufacturing company that used Acas arbitration. It considers all aspects of the process and puts forward views from all those involved.

Productivity case studies

Acas Open Access Training case studies

A series of case studies on Acas training on employment relations open to all:

  • pdf icon Cheswold Park Hospital [175kb] - staff report on the impact of attending Open Access sessions covering investigation skills and equality
  • pdf icon Colchester English Study Centre [186kb] - two staff members report their experiences of the 'Employment Law' and 'Equality and Diversity' courses
  • pdf icon Newcastle Futures [184kb] - staff report on the impact of attending Open Access training on 'Equality and Diversity', 'Redundancy' and 'Disciplinary and Grievances' 
  • pdf icon QDP Services [149kb] - staff give their view on the impact of the Open Access sessions addressing absenteeism
  • pdf icon Public sector SME [138kb] - staff attended 'Discipline and Grievances' and 'Conducting Investigations' workshops and give their views on the impact  

Innovative Workplace case studies

A series of case studies from an in-depth support initiative for organisations seeking to improve performance:

Workplace Training case studies

A series of case studies on tailored Acas training in the workplace:

Redundancy training

Mediation training

Diversity training

Line management training

Works Council training

  • pdf icon Blue Earth Foods [176kb] - Acas Workplace Training helps an SME deal with the challenges associated with rapid growth

Attendance management

TUPE

Workplace Projects case studies

A series of case studies on Acas in-company support packages, known as Workplace Projects:

Equality and diversity

Bullying and harassment

Attendance management

Consultation

Employment policies

Stress management

Working relations

Partnership working

Collective conciliation case studies

A series of case studies on Acas' collective conciliation service