Acas uses cookies to ensure we give you the best experience and to make the site simpler. Find out more about cookies.

Website URL : http://www.acas.org.uk/index.aspx?articleid=1410

Contact us

Acas Helpline

The Acas Helpline provides clear, confidential, independent and impartial advice to both employers and employees who are involved in an employment dispute or are seeking information on employment rights and rules.

Update: Monday 1 September 2014. The Acas Helpline is currently experiencing some technical difficulties. We are working to resolve this as soon as possible. If you can't get through to us please try to call back later or, if you haven't already, you could try using our Helpline Online tool below to answer your query. Sorry to those who've had problems getting through to us today.

To accompany our telephone helpline service we've recently launched a new online tool - Acas Helpline Online. It's an automated system which is designed to give you a straightforward answer to your employment relations questions, and also gives you further links to advice and guidance on our website.

Ask me a question

Helpline Advisor

Popular questions

Do you have a question?

Ask Helpline Online

  • Use Helpline Online to ask a question.
  • You can also call an Acas helpline adviser on 0300 123 1100 (8am-8pm Monday to Friday and 9am-1pm Saturday).
  • Customers with a hearing or speech impairment may prefer to contact us using the Text Relay service by dialling 18001 0300 123 1100.
  • Read more about the Acas Helpline.

Training and business services

To let us know about your organisation's business or training needs, please complete our training and business solutions enquiry form or call the Acas training and business solutions customer services team on 0300 123 1150 (9am-5pm, Monday to Friday).

Freedom of Information

All Freedom of Information requests should be sent to foi@acas.org.uk.

Note: this address should be used for FOI-related emails only. If you require advice and guidance on workplace issues, call the Acas helpline on 0300 123 1100.

Equality

Equality Direct is a confidential equality advice service for small businesses.

Call 0300 123 1100 (8am-8pm Monday to Friday and 9am-1pm Saturday).

Acas advice on equality is available by visiting acas.org.uk/equality or by calling our Helpline.

Media

For media enquiries and interview requests, go to our Media Centre.

Acas Publications

You can order hard copies of Acas publications online, or by telephone, fax or email. Acas Publications is open from 8am - 6pm, Monday to Friday.

Online: Acas publications
Telephone: 08702 42 90 90
Fax: 01375 484 556
Email: acas@ecgroup.co.uk

If you would like a copy of any publication in a different format or language (e.g. Welsh, large print, Braille or audio cassette) please contact:

Lesley Loughran, Acas National (Head Office), Euston Tower, 286 Euston Road, London NW1 3JJ.

Feedback about Acas services

You can leave feedback about our services through our online testimonial and feedback forms:

Feedback about the Acas website

For feedback regarding any technical issues you're having with the Acas website (broken links, missing files, etc) please report technical website issues here.

Your details: news and notifications
Training promo
Business solutions
The GREAT Britain campaign is a partnership between private enterprise and Government to highlight support for businesses aspiring to succeed and to encourage entrepreneurial spirit.
Early Conciliation