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Acas Helpline

The Acas Helpline provides clear, confidential, independent and impartial advice to both employers and employees who are involved in an employment dispute or are seeking information on employment rights and rules.

To accompany our telephone helpline service we 've recently launched a new online tool - Acas Helpline Online. It's an automated system which is designed to give you a straightforward answer to your employment relations questions, and also gives you further links to advice and guidance on our website.

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Q and A

Popular questions

Do you have a question?

Ask Helpline Online

  • Use Helpline Online to ask a question.
  • You can also call an Acas helpline adviser on 0300 123 1100 (8am-8pm Monday to Friday and 9am-1pm Saturday).
  • Customers with a hearing or speech impairment may prefer to contact us using the Text Relay service by dialling 18001 0300 123 1100.
  • Read more about the Acas Helpline.

Training and business services

To let us know about your organisation's business or training needs, please complete our training and business solutions enquiry form or call the Acas training and business solutions customer services team on 0300 123 1150 (9am-5pm, Monday to Friday).

Freedom of Information

All Freedom of Information requests should be sent to

Note: this address should be used for FOI-related emails only. If you require advice and guidance on workplace issues, call the Acas helpline on 0300 123 1100.


Acas advice on equality is available by visiting or by calling our Helpline.


For media enquiries and interview requests, go to our Media Centre.

Acas publications

You can download or order booklets, leaflets and handbooks covering a wide range of employment matters, from writing a contract of employment, to holiday entitlement, to the latest employment legislation, from our Publications section.

However, if you would like a copy of any Acas guidance publication in a different format (eg large print or Braille) please contact Acas Customer Services Team on 0300 123 1150 or email

Acas Productivity tool

Take the Acas self-diagnosis Productivity Tool test to understand your organisation's strengths and weaknesses, and to help you identify simple practical steps you can take to get the best out of your staff. The tool will produce a report with links to relevant Acas guidance and services.

Feedback about Acas services

You can leave feedback about our services through our online testimonial and feedback forms:

Feedback about the Acas website

For feedback regarding any technical issues you're having with the Acas website (broken links, missing files, etc) please report technical website issues here.

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