Harmonious workplace relationships are essential to optimum business efficiency. Even minor problems can develop into grievances or disputes if they're not dealt with quickly and effectively. This is true of issues involving individuals or groups (including trade unions or other representatives).

Although having suitable policies and procedures to resolve workplace problems is essential, in many cases a positive result can be achieved through early and informal intervention.

Acas has over 30 years of experience in helping organisations of all sizes to avoid and resolve problems with relationships at work.