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  • Advice leaflet - Age and the workplace: Putting the Employment Equality (Age) Regulations 2006 into practice
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Advisory booklet - Managing conflict at work

Booklet summary

Conflict at work takes many forms. It may be that two workers simply don't get on; or that an individual has a grievance against their manager. Conflict may take the form of rivalry between teams; or it may be apparent by the lack of trust and cooperation between large groups of employees and management. How do you manage this conflict so that it has a positive rather than a negative impact on your workplace?

This booklet gives you an overview of how to manage the relationships in your organisation between individuals, teams, and larger groups of employees. It will help you prevent future conflict and minimise the impact of ongoing conflict.

The booklet is available to download from the 'Download PDF' link below. Alternatively, hard copies are available to order from our publications section of the site.

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