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Acas Strategy 2016 - 2021: message from Brendan Barber

Acas Strategy 2016 - 2021 The economic and working environment of the last few years has been hugely challenging for organisations and for their people.

This will continue to be the case as our country grapples with the need to improve productivity levels to match major international competitors.

Acas exists to improve organisational performance and working life. Our contribution goes well beyond the part we play in resolving damaging industrial disputes, to include advice, guidance and training. The most recent impact assessment demonstrated that for every £1 invested in Acas, £12 is saved for the economy.

This strategy summarises how we intend to go about our work in the period 2016 - 2021, building on our unique insights into the challenges facing Britain's employers and employees; on our rich experience; and our impartial approach.

We know from rigorous evaluation that the users of our services value them highly, but like other organisations we operate in a demanding and fast-changing environment. Customer needs and expectations are constantly changing, as are expectations of how public services should be delivered. Over the coming five years we will continue to focus on developing our capability, our services and the value we offer.

Guided by our Council which brings together employer, employee and independent expertise, we will be working to play our full part in building prosperity. We look forward to the challenges with confidence and optimism.

Brendan Barber Brendan Barber (Acas Chair)