You've read all about mediation now see the movie.

This short film gives an idea of what mediation can look and feel like. Every mediation is different but this film is based on a real-life case using one of Acas' own mediators and with professional actors in the other roles.

The points of view of the employer, the two people involved and the mediator are all expressed here, just click on the clip that most interests you or watch the film the whole way through.

Read all about it - download the full script here.

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What's their problem
Bernard, Paul and Kirsty give their side of the story.

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Bernard's story
Bernard has reached the end of this tether - two of his managers, Kirsty and Paul, just can't seem to get along and it's affecting the business. Can mediation help?

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Kirsty's story
"..I have been considering just packing the whole thing in ……I don't know how we're going to work this out, to be honest…."

See what Kirsty thinks of Paul.

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Paul's story
"…I just don't understand how she works. She just seems to waste so much time and it's just not efficient."

See what Paul thinks of Kirsty

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Meet the mediator
Bernard contacts Acas about mediation and the Acas mediator, Ann is called in to look at how to resolve the dispute.

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Getting them together
After individual meetings with Ann, Paul and Kirsty agree to go forward with the mediation and meet together. But before they begin, they agree some ground rules.

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The flashpoint
This is the first chance Paul and Kirsty have had to air their views together in a neutral atmosphere. Ann uses her skills and experience to calm them down. See how.

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