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Suggested further reading

Advisory, Conciliation and Arbitration Service
Information and consultation
London, Acas, 2003
(Rights at work)

Adair, John
Effective communication: the most important management tool of all
London, Pan,1997

Beaumont, P B and Hunter, L C
Information and consultation at work: from compliance to performance
London, CIPD, 2003
(Research report)

Department of Trade and Industry
High performance workplaces: Informing and consulting employees. Consultation document
London, DTI, 2003

Dix, Gill and Oxenbridge, Sarah
Information and consultation at work: from challenges to good practice
London, Acas, 2003
(Research paper 03/03)

Incomes Data Services
Company councils
London, IDS, 2002
(IDS Study 730)

Adair, John
Effective communication: the most important management tool of all
London, Pan,1997

Hogg, Clare
Creating a staff handbook
London, CIPD, 1999

Incomes Data Services
Internal communications
London, IDS, 2003
(IDS Study 741)

James, Judi
People talk: the skills of positive communication and customer care
London, Spiro Press, 1997

McGeough, Phil
Team briefing: a practical handbook
London, Spiro Press, 1995

Moores, Roger
Joint consultation: making it work
London, Spiro Press, 1995
(Employment matters)

Work Foundation
Internal communication
London, Work Foundation, 2002
(Managing Best Practice 100)

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