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Website URL : http://www.acas.org.uk/index.aspx?articleid=5298

Is it OK to ask?

Is it ok to ask - handling workplace situations image A new practical scenario based Diversity course

Ask yourself.

  • Is it OK to ask members of staff to dress in a certain manner?
  • Should all employees in a workplace be expected to speak in English?
  • Do you ever hear racist or homophobic jokes in your workplace or at social outings?
  • Are any of your employees treated differently because of their background, age, sexuality or culture?
  • Does your organisation consider diversity issues when arranging festive holiday calendars?

Now ask yourself.

  • Does your organisation provide clear guidance to employees on expected behaviour in the workplace?
  • Have you reviewed your organisations equality and diversity policies to identify any risk areas that could lead to an employment tribunal claim and have you viewed recent discrimination case law?
  • Would any of your employees benefit from diversity training and a chance to reflect on how they engage with their colleagues on a day to day basis?

If any of the questions above have made you think about practices in your organisation you may benefit from attending this Acas training event.

About this training

This event focuses on some of the common and often complex situations that employers may face when managing a diverse workforce.

We will also provide you with examples of best practice which will be related to different scenarios. This will help you address and manage these situations more effectively in the future.

By the end of this training you will be able to:

  • Deal more confidently with diversity or discrimination issues that arise in your workplace
  • Identify equality and diversity issues to consider during everyday situations
  • Explain what diversity is to different groups of staff and also the benefits to employers of managing a diverse workforce.

Those who would benefit from attending are HR professionals, owners of small businesses, supervisors and line managers, employee representatives, employment relations specialists, equality and diversity practitioners and those new to HR or employment relations or taking on responsibility for these areas in their organisation.

View course details, locations and dates or enquire now.

A comment about this training:

Workplace problems can arise where a manager feels uncomfortable in entering into dialogue with a staff member where there is potential for a misunderstanding which could relate to a persons race, gender or other protected characteristic. Early constructive communication can avoid these misunderstandings which can lead to disputes.

This course helps enable employers and managers to have the confidence to make reasonable and proportionate decisions or accommodation through dialogue.

'Is it okay to ask' draws on our practical experience from answering around 900,000 Helpline calls per year. This together with working with companies and organisations to help them resolve workplace disputes, and improve people policies, working practices, processes and productivity for over 40 years leaves us well placed to train our delegates in how to resolve practical, workplace based issues.

Delegates have told us that the training provided them with a range of practical new approaches and also policy suggestions that can be taken back to the workplace. They have also told us that the scenarios we present in the training are very much those that they have needed to address in their own working lives.

This course will help any organisation that wants their managers to have the knowledge and the skills to help positively manage a diverse workforce.

Brian Cunningham-Thornton, Head of Advisory Services Policy at Acas

Find an 'Is it OK to ask?' course near you through our Equality, diversity and the Equality Act 2010 training pages.

Alternatively call the Acas Customer Services Team on 0300 123 1150 to register your place.

If you would like Acas to train a larger group of your employees at any one session please get in touch via our Customer contact form to discuss in-company training options.

Related Acas e-learning which may also benefit you. Please view 'Equality and Diversity' module available on our popular free e-learning system.

Did you know; Acas also run courses on Challenging Conversations and Skills for Supervisors, and can also provide in company training, support and advice.