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Website URL : http://www.acas.org.uk/index.aspx?articleid=5068

New stats show that Acas' Early Conciliation service has dealt with over 37,000 cases

Thursday 20 November 2014

Workplace expert, Acas, has published its first half year update on Early Conciliation which shows that the service has dealt with 37,404 cases from 6 April until the end of September 2014

Earlier this year, the law changed so that anyone thinking of making an Employment Tribunal claim had to contact Acas first. Acas then tries to resolve the dispute quickly without the need for legal action through its new free Early Conciliation service.

The statistics published today show that the service has continued its successful start and around 1,600 people a week are contacting Acas.

Acas Chief Executive, Anne Sharp, said:

"Early Conciliation has maintained its strong start and has given us the chance to help more people resolve their disputes early.

"We are receiving the number of notifications that we expected and are pleased that only 10% of employees and employers are turning down our offer to help them find a solution without the need to go to a tribunal."

There are several ways in which a case may not go to an employment tribunal after Acas help:

  • A settlement may be reached formally through a legal document called a COT3
  • Employees may decide not to take their matter further after discussions with Acas
  • The dispute may be resolved informally following Acas involvement.

Acas has now got a more robust and accurate picture for cases received during the first quarter as they have reached the time limit for submitting employment tribunal claims. For the full half year update on Acas Early Conciliation and a breakdown of these statistics, please see Early Conciliation Update 2: April - September 2014.

For more information visit Early Conciliation.

Notes to editors

  1. Early Conciliation was launched on 6 April 2014. From 6 May 2014 anyone thinking of making an Employment Tribunal claim must contact Acas first. Acas then helps those involved to try to resolve the dispute quickly without the need for legal action through its new free service called Early Conciliation.
  2. Final figures for the Early Conciliation first quarter statistics are now available as these cases have reached the time limit for submitting employment tribunal claims. It is too early to provide a similar update for cases received in the second quarter as Acas is still conciliating in many of these cases and they have not yet reached the time limit for submitting an employment tribunal claim.
  3. An infographic, flowchart and youtube video of Acas Conciliator Andrew Cowler explaining how Early Conciliation works is available at Early Conciliation.
  4. Acas stands for Advisory, Conciliation and Arbitration Service. Acas aims to improve organisations and working life through better employment relations. It helps with employment relations by supplying up-to-date information, independent advice and high quality training, and through working with employers and employees to solve problems and improve performance. Acas is an independent and impartial statutory body governed by a Council made up of members from business, trade unions, academia and the law.
  5. For media enquiries please contact Senior Media and PR Manager, Shumon Rahman, on 0207 210 3688. For out of hours media enquiries please call the out of hours duty press officer on 020 7210 3600.