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Acas' success making a difference to UK economy

The ongoing success and effectiveness of Acas has been made plain in the service's latest annual report.

Acas' achievements in improving employment relations and working life are having a real effect on UK plc.

Every £1 invested in Acas generates at least £12 for the economy - rising to a staggering £76 for each £1 spent on Acas conciliation in disputes between groups of workers and their employers.

In addition to its work helping to settle disputes, Acas has an important role as an advisory service, providing information and guidance to employers and workers on a wide range of topics.

Almost a million questions were asked of Acas' new Helpline Online service, and another nearly 900,000 calls made to expert advisers on the Acas Helpline. Some 94 per cent of customers were satisfied with the telephone advice they received, and 86 per cent of callers were able to take clear action after speaking to Acas.

Acas training came in for particular praise, with a colossal 99 per cent of customers saying they were satisfied with the charged events that they had attended.

Acas publications and services

Acas Training is available for a wide range of topics, whether it's Conflict management and Discrimination, or Discipline and grievance and TUPE - to name but a few.

Tailor-made Acas expertise is also available for your organisation, with specialists on hand to visit your workplace and diagnose issues, finding practical Workshops, projects and business solutions to give tangible results.

For free, impartial advice on any employment relations issue, call the Acas Helpline on 0300 123 1100, or consult Helpline Online.

Visit the Acas Training Courses, Workshops and Projects area for more information.

This news content or feature has been generated by a third party. Commentary, opinion and content do not necessarily represent the opinion of Acas.

We recommend that you explore further information and advice available on this website, particularly within our Advice A-Z guidance pages. If you have questions about workplace rights and rules visit Helpline Online.

This news content or feature may be reproduced free of charge in any format or medium for research, private study or for internal circulation within an organisation, subject to accurate reproduction.

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