Website URL : http://www.acas.org.uk/index.aspx?articleid=4278
How to get the best out of your staff: A step-by-step guide
How to get the best out of your staff - Step 5
Dealing with disagreements over performance
- Ensure you have hard evidence of specific examples to support your assessment - do not reply on general observations.
- Keep your own manager informed of any problems with staff before the actual appraisal.
- Most appraisals allow an employee to challenge an assessment of their work.
- If an employee feels they have been treated differently to other colleagues, they might raise this as a complaint through your grievance procedure. See Managing a complaint at work, another online tool in this series of step-by-step guides.