Acas uses cookies to ensure we give you the best experience and to make the site simpler. Find out more about cookies.

Website URL : http://www.acas.org.uk/index.aspx/www.hse.gov.uk/media/pdf/a/s/index.aspx?articleid=3683

Innovative Workplaces

Innovative Workplaces – Developing Organisations for the Future logo  The benefits of building engagement

The MacLeod report, commissioned by Government in 2010 said that:

"Only organisations that truly engage and inspire their employees produce world-class levels of innovation, productivity and performance."

Acas "Innovative Workplaces" is a new solution which takes an integrated approach to developing leadership, management and engagement in organisations. This unique solution for business is based on Acas' years of experience in helping organisations get the best out of their employees. It has already been successfully tested in both the public and private sector, and in small, medium and large organisations in the East Midlands.  

How does the Innovative Workplaces programme work?

Innovative Workplaces is delivered by an established partnership combining the expertise and experience of Acas and UKWON. The programme is made up of three  strands of support:

  • Institute of Leadership & Management accredited training - An initial short course of 3 and a half days spread over two months for two people per organisation. This equips the participating employees to champion a tailored project to improve engagement in their own workplace. On the course the participants learn how to set about promoting good practice in their workplaces, evaluate their own organisations practices and formulate an agreed action plan for change.
  • action learning sets - These are regular meetings between participants from all of the organisations involved. The sessions allow delegates to share experiences, challenge and encourage each other and learn from their own successes and barriers as well as those of others.
  • expert Acas facilitation and project support - an Acas adviser will provide each participating organisation with practical in-company support, training, advice and guidance Previous participants in Innovative Workplaces found Acas' help invaluable in kick-starting their projects and moving towards achieving lasting, measurable change.

Key benefits of signing up to be a participant

Engaging with your employees and improving your organisation's approach to communication and innovation can lead to:

  • improved productivity and higher levels of customer service
  • motivated and committed employees focussed on quality and continuous improvement
  • improved trust and co-operation between employees and managers
  • reduced sickness absence and better retention of workforce skills and experience

The unique combination of developing management and leadership skills, peer networking and on-site practical help from Acas will enable participating organisations to unlock people's potential in the workplace. As experts in employment relations and workplace practices, Acas can help you step back from long-standing issues, take a fresh look at your practices and achieve real results and lasting change.

What others have said about the benefits of engaging Acas to facilitate innovation in their workplace

word  Health Store transcript [235kb]

The Health Store: What was the problem?Many of the communication problems experienced by the company seemed to go back to their change of premises. On the surface, moving from cramped and dingy conditions to a spacious, purpose built warehouse facility could only be beneficial. But the change had an unintended consequence.

Although a staff survey showed that engagement levels were quite high, with staff generally happy at work, there were some concerns about the lack of communication and cohesion between the contract team and the sales team. The company also did not have any consultative structure for sharing ideas or problem-solving. The company had recently been taken over by a foreign company. Although they have the freedom to run the business themselves they have been set challenging targets and employ fewer staff than in the past. Also, a fifth of the staff were about to retire and the company were anxious to capture their skills and knowledge before they left.


word  Pendragon transcript [229kb]

Pendragon Contracts Limited: What was the problem? Although a staff survey showed that engagement levels were quite high, with staff generally happy at work, there were some concerns about the lack of communication and cohesion between the contract team and the sales team. The company also did not have any consultative structure for sharing ideas or problem-solving.


word  Liquid Control transcript [223kb]

Liquid control: What was the problem? The company had recently been taken over by a foreign company. Although they have the freedom to run the business themselves they have been set challenging targets and employ fewer staff than in the past. Also, a fifth of the staff were about to retire and the company were anxious to capture their skills and knowledge before they left.



Noel Lambert, Area Director, Acas Nottingham
managed the first Innovative Workplaces offering. He recommends that organisations get involved in this exciting work.

"We will work extensively with participants over a number of months, both through engaging events and by visiting their workplaces and diagnosing issues. Acas will be on-hand throughout and we follow up on results after the project so that we can provide on-going support and advice where needed. Participants will greatly benefit from hearing how others have overcome obstacles, and the pragmatic workplace-based approach of Innovative Workplaces will produce a lasting impact."

Customer contact form
Your details: news and notifications
Acas Helpline - call us for free advice on 0300 123 1100