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Acas publishes workplace guidance following volcanic disruption

Monday 19 April 2010

Acas has issued guidance for individuals and businesses affected by the travel disruptions caused by the volcanic ash.

The guidance highlights practical advice on what to consider if you are stranded abroad and unable to return to work or if you are a business who works directly with the airline industry concerned by the knock-on effect.

In order to keep difficulties to a minimum Acas' advises:

  • keeping lines of communication open and agreeing a regular method of staying in touch with your employer
  • making full use of flexible working arrangements when dealing with workloads including maximising use of information technology
  • making sure you are aware of your own workplace procedures.

If you are a business you will also need to think about:

  • ensuring you deal with issues fairly and that any measures are carried out according to proper and fair procedure
  • considering your staffing levels and how to cope with extra staff absences
  • considering the impact on customers and whether they are arriving in the usual numbers at the usual time
  • planning ahead for the long term - this might also be a good time to plan how to handle emergency situations in future.

You can get further guidance by calling the Acas helpline on 08457 47 47 47.

Notes for editors

Acas' aim is to improve organisations and working life through better employment relations. It provides information, advice, training and a range of services working with employers and employees to prevent or resolve problems and improve performance. It is an independent statutory body governed by a Council consisting of the Acas Chair and employer, trade union and independent members.

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