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Royal Mail and CWU reach agreement

Monday 08 March 2010

Roger Poole, the independent chair of negotiations between the Royal Mail and the Communications Workers Union (CWU) has asked Acas to issue the following message to all staff in Royal Mail Letters:

As you know, with the assistance of Acas, I have been chairing the negotiations between the Royal Mail and the CWU. These negotiations were completed on Sunday 28 February and a report was made to the CWU Executive Committee last week.

The agreement was overwhelmingly endorsed by the Union's Executive Committee. CWU members will be balloted soon on the contents.

This agreement, if accepted by the members of the CWU, will secure the future of the business and allow the Royal Mail to become a profitable and successful enterprise. At the same time it will secure jobs in the long term and allow for employees to be properly rewarded.

It is the stated intention of both parties that "the agreement will be consistently deployed at local level with continuity of service in a way that means managerial executive action and industrial action become unnecessary". The new relationship agreement will start the long haul necessary to bring about this important change in relationships between Royal Mail and the CWU. Nobody pretends this will be easy but both sides have committed themselves in good faith to achieve a new start and have asked me and Peter Harwood, the Chief Conciliator of Acas, to continue to support them through the initial stages of deployment.

I want to thank the negotiators on both sides for the manner in which these long and complex negotiations took place and Acas for their invaluable support. I believe this agreement bodes well for the future of the Royal Mail, its customers, the CWU and its members.

I know that staff will want to give this agreement serious consideration and hope that this will lead to a positive outcome to the ballot.

I wish you all well for the future.

Roger Poole


Notes for editors

  1. Acas' aim is to improve organisations and working life through better employment relations. It provides information, advice, training and a range of services working with employers and employees to prevent or resolve problems and improve performance. It is an independent statutory body governed by a Council consisting of the Acas Chair and employer, trade union and independent members. For further information see
  2. Any queries should be referred to the Acas press office on 020 7210 3642 or 07825 691093 out of hours.