Between 6 pm on Friday 24 May and 1 pm on Tuesday 28 May some parts of our site are offline for maintenance - our Acas Model Workplace, our online training booking system and our e-learning packages. Sorry for the inconvenience. Please visit us again on Tuesday afternoon.

Call our Helpline on 08457 47 47 47 for free and confidential advice
Website URL : http://www.acas.org.uk/index.aspx?articleid=2788

Watch our pre-claim conciliation video

In this video, Angela, a conciliator from Acas Birmingham, explains the benefits of pre-claim conciliation.

A transcript of the video is also available to download in Word format:word  Pre-claim conciliation transcript [21kb]

For more information, see our pre-claim conciliation&nbsp.

Sign up for the Acas newsletter
Did you know?
Acas provides services for small businesses
Find a course
Training solutions for your employment problems