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Website URL : http://www.acas.org.uk/index.aspx?articleid=2788
Watch our pre-claim conciliation videoIn this video, Angela, a conciliator from Acas Birmingham, explains the benefits of pre-claim conciliation.
A transcript of the video is also available to download in Word format: Pre-claim conciliation transcript [21kb]
For more information, see our pre-claim conciliation .
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